Managed Services in Ohio – What it entails and why we at Quality IP do it

IT support is becoming a more and more common thing as time passes, what with the technological advancements being made in all industries. No matter the industry – big or small – IT support is a very necessary thing as more and more things come to require fairly advanced technology to operate. This is all well and good if the company is run by a younger business owner who grew up with a lot of the kinds of technology utilized in businesses today, but if you are someone who is older or perhaps did not have the fortune to have a lot of exposure to technology, there are indeed some hurdles that you will need to face by getting IT assistance. Two common varieties that we provide are IT consulting Cleveland and Managed Services Akron, and we at Quality IP will both explain why we offer them, but what they are in the first place.

What is IT Consulting Cleveland and why do we offer them

IT consulting Cleveland refers to services where we will go into a business, have a lookalike at their IT setup, and give as complete and as accurate an assessment as we can muster. We try to suss out any redundancies, any holes, and generally any areas where improvements can be made. However, while this is indeed a fair amount of what we do, we are also looking out for any positive aspects of a company’s IT situation. Because after all, if we cannot explain to them the things that they are doing correctly, how will they even know to continue doing these things in the first place? Once we are finished doing out consulting work, ideally that is the point where we pick up and go, confident that we have rendered our services adequately and that their IT situation will be a lot healthier going forward.

What is Managed Services Akron and why do we offer them

On the other hand, there are some companies out there that simply do not have the capability to manage their IT services or other such management responsibilities on their own, which is why we also offer more long-term services in the form of our Managed Services Akron. Unlike our consultation work, managed services are a more long-term, indefinite role, where so long as we are being paid adequately for our services (and ideally until our services are no longer of need to them), we will go in and essentially run whatever areas of the business need to be run, but for whatever reason cannot be run by whatever management is available. This work is a lot more complicated, as instead of simply coming in with a focus in mind and eventually having a point wherein you can say that you are finished, this could be for a fair amount of time before you can walk away.


Secure VoIP systems for your business

In this modern computing age, hardly anything escapes the internet – and that includes telephone services. Traditional phone systems are still in use by many consumers, but its applications for business use is no longer viable. For many businesses, the best option is to use VoIP systems to power their company’s communication consulting Cleveland

Unlike traditional phone systems, VoIP systems are more affordable, scalable, and most important of all – mobile. You can take and make calls from virtually anywhere with an internet connection. However, security failures with VoIP systems are well known. Network security companies in Ohio understand the security threats that VoIP systems encounter on a daily basis.

You need a trusted provider of IT consulting in Cleveland to establish a small business phone system that suits your needs. Quality IP helps you establish a dependable VoIP system for your day-to-day communication needs. Contact us at (330) 931-4141 or send us an email at to know more about our services. it consulting ohio

Unlike other forms of cyber-attacks which aim to steal or malign data, attacks to VoIP systems are targeted to disrupt service or break the quality of service that the VoIP system provides. Network security companies in Ohio have provided us with common problems that your VoIP system can encounter:

  1. Bruteforce attacks – bruteforce breaches happen when SIP-enabled targets using the system of Invite-register-options signal messages to enumerate registered SIP usernames that ultimately lead to the hijacking of the device. To avoid this, you need a network monitoring service that detects anomalies such as brute force attacks.
  2. Phone vulnerabilities – some handsets have a default username and passwords. Your IT service needs to update your login credentials ASAP or hackers may attempt to exploit this simple vulnerability.
  3. SIP attacks – session initiation protocol, or SIP is the most common control protocol for VoIP systems, however it can be left unprotected without the security mechanisms that allow you to send SIP messages on an encrypted channel.
  4. Insecure passwords–many vulnerabilities originate from the user, and VoIP systems are no exception. Attackers can acquire usernames through social engineering and other methods, and –since you only need to enter it once – which makes users careless and just use the same numbers on the extension.
  5. Old extensions – businesses that do not have a kill-switch on user credentials are vulnerable to attacks originating from valid username and password combinations from a former employee or contractor. You need a system in place to protect your IT infrastructure from getting infiltrated by valid, yet unauthorized user access.Network Security companies ohio

Work with an IT service provider that goes the extra mile to protect your IT infrastructure. Quality IP provides the IT consulting Cleveland companies need to stay one step ahead of cybercriminals. Contact us at (330) 931-4141 or send us an email at to get in touch with an IT security expert.